IAM is Not Broken. It’s Just Outdated. Let’s Fix It With Language.

Andrea Rossi, CEO - IAMONES
Aug 01, 2025By Andrea Rossi, CEO - IAMONES

For years, we’ve been told that Identity and Access Management (IAM) is a fundamentally broken discipline. We've accepted that projects will be slow, interfaces will be clunky, and getting a simple policy implemented requires a small army of consultants and developers.

But what if we've been looking at the problem all wrong? IAM isn't truly broken. The core engines of our Identity Governance (IGA) platforms are powerful. They can manage millions of entitlements and enforce complex rules.

The problem is that they're hopelessly outdated. The way we interact with these powerful systems is stuck in the past, trapped behind user interfaces and configuration models designed decades ago.

The Friction of Translation

If you work with a legacy IAM stack, you live this frustration every day. You know exactly what you want to do, but getting the system to understand you is a nightmare. You're forced to become a translator, converting clear business intent into a cryptic series of clicks, dropdown menus, and custom scripts.

  • You want to say: "Create a role for contractors that gives them VPN access and read-only rights to the 'Project-Alpha' SharePoint site, but only for 90 days."
  • The system forces you to: Navigate 12 different screens, create an access policy, define a role, set lifecycle parameters, find the correct application entitlements, and link them all together, praying you didn't miss a step.

This gap between human intent and system logic is the source of all the pain. It’s what makes IAM slow, expensive, and inflexible. The system itself isn’t broken; the user experience is.

Language is the Ultimate User Interface

So, how do we fix it? Not with another layer of complex UI, but by ditching the old model entirely.

The solution is to use the most intuitive interface ever created: natural language.

Conversational AI isn't just a "nice-to-have" feature. It is the necessary evolutionary step to rescue IAM from its own complexity. It’s an intelligent layer that sits on top of your existing stack and finally allows you to speak the same language.

At IAMONES, we’ve built our platform on this very principle. Instead of forcing you to learn the machine's language, we taught the machine to understand yours.

When you can simply state your policy, the entire dynamic changes. The weeks of configuration and translation become minutes of conversation. You can finally manage by intent, not by clicks.

The IAMONES Way:

You tell our platform: "Create a temporary role for contractors. They need VPN and read-only access to the 'Project-Alpha' SharePoint site. The role should expire after 90 days."

Our conversational AI understands the entities ("contractor role"), the entitlements ("VPN," "SharePoint"), the permissions ("read-only"), and the lifecycle ("expire after 90 days"). It then does the heavy lifting, structuring the logic and configuring the policy in your underlying IGA system.

Stop Working Around the Problem

For too long, the industry's answer has been more training, more consultants, and more custom code to work around the limitations of legacy UIs. That’s like trying to fix a confusing road map by hiring a team of navigators instead of just using a GPS.

The technology to bridge the gap between you and your IAM system is here. It’s time to stop blaming the tools and start demanding a better way to control them. The future of IAM is not about replacing your core infrastructure, but augmenting it with the power of language.