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If you're still onboarding applications into your IAM system with spreadsheets, endless meetings, and manual configurations, we need to have a serious talk. Because that process isn't just slow, it's fundamentally broken, and it's costing you more than you think.For system integrators and IT operations teams, the story is painfully familiar. A new app needs to be integrated, and you're immediately trapped in a cycle of trying to translate complex business needs into the rigid, unforgiving language of your IGA platform. It’s a tedious process that drains time, budget, and morale.<h3>The High Cost of Manual Onboarding</h3>Let's be blunt. This old way of working kills your efficiency and security.<ul><li>Glacial Timelines: What should take minutes stretches into weeks or even months, leaving your business waiting and your IT team bogged down.</li><li>Human Error &amp; Security Gaps: Every manual step is a chance to misconfigure a permission or create a security hole. In IAM, small mistakes lead to big breaches.</li><li>Business Agility Gridlock: In a market that demands speed, the inability to integrate new tools quickly means you’re not just falling behind, you’re holding the business back. </li></ul><h3>The Fix: Stop Translating, Start Reasoning</h3>The solution isn't a better spreadsheet. It’s a complete paradigm shift powered by semantic enrichment: a core capability built into the IAMONES platform today.&nbsp;We use the power of Large Language Models (LLMs) to understand intent and context, just like a human expert would.Instead of manually mapping roles and entitlements, you simply describe what you need in plain English.<h3>The Old Way (Weeks of Pain):</h3>You spend weeks in workshops trying to explain that a "Sales Director" in the new CRM should see all contacts in their region, but only edit the accounts managed by their direct team. Then you cross your fingers and hope the implementation matches the intent.<h3>The IAMONES Way (Minutes to Done):</h3>You tell our platform: "Onboard the new CRM. Grant Sales Directors read-access to all regional contacts and edit-rights only for accounts managed by their direct reports."Our conversational AI parses this, understands the logic, and translates it into the precise technical configuration for your existing IGA solution, whether it's SailPoint, One Identity, OpenText, Saviynt, or another platform. The weeks-long slog becomes a task completed in minutes.<h3>Stop Living in the Past</h3>For the system integrators and IT ops pros in the trenches, this means radical speed, fewer screw-ups, and the ability to supercharge the IGA tools you already own. There's no need to rip and replace.Continuing with manual application onboarding today is like showing up to a meeting with a flip phone. It might technically work, but it sends a clear message: you’re not keeping up. The technology to eliminate this bottleneck is here now. It's time to stop being a translator of business requests and start managing an intelligent, automated IAM ecosystem.

Are You Still Onboarding Apps Manually? Let’s Talk About That…

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Let's cut through the marketing noise.&nbsp;The term "AI Agent" is everywhere, and frankly, it’s being misused. Many are slapping the "AI" label on the same old workflow automation we've been using for years.&nbsp;For the seasoned IAM professional, this can be confusing and frustrating. You know what a pre-defined workflow is, you’ve built hundreds of them. So, what makes an "AI Agent" any different?Is it just a fancier name for an If-This-Then-That script?No. The difference is fundamental. It’s the difference between a flowchart and a brain.&nbsp;Let's break it down.<h3>Traditional Automation: A Train on a Fixed Track</h3>Think of traditional IAM workflow automation as a powerful, high-speed train. It is incredibly efficient at moving from Point A to Point B along a pre-built track.A human engineer designs the entire track system: every switch, every stop, every connection. The workflow is a rigid sequence of commands:<ul><li>IF a user is created in HR system with title == "Engineer",</li><li>THEN add them to the Engineers-AD-Group,</li><li>AND create a Jira account,</li><li>AND assign the "Developer" role in GitHub. </li></ul>This is powerful and has been the backbone of IGA for years. But it has critical limitations:<ul><li>It’s Brittle: If there's an unexpected obstacle on the track (e.g., the Jira API is down), the train stops. The workflow fails and requires manual intervention. It cannot reason about the problem and find an alternative route.</li><li>It Lacks Context: The workflow doesn't understand what an "Engineer" is or why they need GitHub access. It only follows the pre-programmed rule. If a new type of engineer, a "Data Engineer," comes along, the workflow is useless until a human manually updates the track.</li><li>It's 100% Pre-defined: The entire path is hard-coded. There is no room for dynamic decision-making or emergent behavior. It can only do what you explicitly told it to do.</li></ul>Traditional automation executes a script.<h3>Agentic IAM: A Pilot with a Mission</h3>An AI Agent, in contrast, is like an expert pilot. The pilot is not given a minute-by-minute flight plan. They are given a goal ("Fly from London to New York safely"), a set of tools (the plane's controls, navigation systems, communication radio), and the ability to reason.This is the core of what "agentic" means. It’s a system designed around three pillars: Reason, Plan, and Act.<ul><li>Reason: An AI agent is given a high-level goal, not a rigid script. For example: "Ensure new finance analyst Jane Doe is fully onboarded." The agent understands the intent. It reasons about what "fully onboarded" means for a finance analyst in your organization's context.</li><li>Plan: Based on its reasoning, the agent dynamically creates a multi-step plan. It doesn't follow a pre-built flowchart. It decides what to do on the fly. "First, I need to verify Jane's identity in the HR system. Then, I need to identify the standard set of financial applications. After that, I will need to find her manager for approvals."</li><li>Act (with Tools): The agent executes its plan using a toolkit of functions and APIs. It calls the HR system, queries the application catalog, and interacts with your IGA platform. Crucially, it observes the results. If an API call fails, it doesn't just stop. It reasons about the failure, re-plans (e.g., "I'll try again in 5 minutes and if that fails, I'll notify an admin and proceed with the other steps"), and continues its mission. </li></ul>An AI agent executes a strategy.<h3>Spot the Difference: A Head-to-Head Comparison</h3><table style="border-collapse: collapse; width: 100%;" border="1" data-mce-style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Feature</td><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Traditional Workflow Automation</td><td style="width: 33.3359%;" data-mce-style="width: 33.3359%;">Agentic IAM</td></tr><tr><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Driving Logic</td><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Follow a predefined, static script (If-Then)</td><td style="width: 33.3359%;" data-mce-style="width: 33.3359%;">Pursues a high-level goal using dynamic reasoning</td></tr><tr><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Handling the Unexpected </td><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Fails or errors out. Requires human intervention.</td><td style="width: 33.3359%;" data-mce-style="width: 33.3359%;">Adapts and replans. Can handle errors or ambiguity.</td></tr><tr><td style="width: 33.332%;" data-mce-style="width: 33.332%;">&nbsp;Flexibility </td><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Rigid. Any change requires re-engineering the workflow.</td><td style="width: 33.3359%;" data-mce-style="width: 33.3359%;">Dynamic. Can handle new scenarios without being explicitly retrained.</td></tr><tr><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Implementation</td><td style="width: 33.332%;" data-mce-style="width: 33.332%;">A developer codes a visual or scripted flowchart.</td><td style="width: 33.3359%;" data-mce-style="width: 33.3359%;">An admin states a policy in natural language.</td></tr><tr><td style="width: 33.332%;" data-mce-style="width: 33.332%;">Core Question it Answers</td><td style="width: 33.332%;" data-mce-style="width: 33.332%;">&nbsp;"What am I supposed to do next in the script?" </td><td style="width: 33.3359%;" data-mce-style="width: 33.3359%;">"What is the best action to take right now to achieve my goal?"</td></tr></tbody></table><h3>Let's Get Practical: The Access Review Campaign</h3>Imagine a quarterly access review for a critical application.<ul style=""><li>Traditional Automation would execute its script: "Email a spreadsheet of entitlements to all managers. Send a reminder on Day 7. Escalate non-responders on Day 14." If a manager replies to the email with a question like, "What does this permission actually do?", the workflow can't answer. It's a dead end.</li><li>An AI Agent is given the mission: "Complete the quarterly access review for the 'Finance-ERP' application by Friday."<ul style=""><li>It reasons that it needs to contact managers for certification.</li><li>It plans to interact with each manager individually via a tool like MS Teams or Slack.</li><li>It acts, sending a prompt: "Hi Sarah, does Mike still need 'AP-Invoice-Approval' access? He hasn't used it in 92 days."</li><li>If Sarah replies, "Remind me, what is that for?", the agent can query its knowledge base (a tool) and respond: "This permission allows the user to approve invoices up to $10,000."</li></ul></li></ul>This is emergent behavior. The agent didn't have a pre-scripted dialogue. It reasoned about the user's query and used its tools to fulfill the request, keeping the overall mission on track.<h3>The Bottom Line</h3>Don't let the buzzwords fool you. Agentic IAM is not just "smarter automation." It is a fundamental shift from instruction-following to autonomous problem-solving.Traditional automation is a tool to make predictable processes more efficient. An AI agent is a partner to handle the complex, unpredictable, and context-rich reality of modern Identity and Access Management.One follows a map. The other knows how to draw one. Now you can spot the difference.

Agentic IAM vs. Traditional Automation: Spot the Difference

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Let's be honest. The traditional Identity and Access Management (IAM) project is a marathon of frustration.&nbsp;You start with a clear budget and a timeline that seems reasonable, perhaps 12 to 18 months. But soon, you're entangled in a web of endless discovery sessions, custom integrations, and scope creep that leaves your budget in tatters and your go-live date a distant memory.For project managers and buyers, this story is painfully familiar.The promise of IAM is huge: enhanced security, streamlined operations, and rigorous compliance. Yet, the path to achieving it is littered with failed projects that don't meet their original goals, either due to unrealistic expectations or flawed implementation. Some studies indicate that a staggering 50% of traditional Identity Governance and Administration (IGA) projects fail to meet their budget, timing, or functional goals.But what if the problem isn't the goal but the method? What if you could collapse that 12-month slog into a 3-month sprint? The key isn't working harder; it's working smarter by changing the conversation, literally. By shifting from rigid, code-heavy configurations to a dynamic, conversational logic, we can fundamentally accelerate the entire IAM lifecycle.<h3>The Anatomy of a 12-Month IAM Nightmare</h3>Before we fix the problem, we need to face it. Traditional IAM/IGA projects get bogged down for several predictable reasons:<ul><li>Endless Discovery and Customization: Translating complex business policies into the rigid language of an IGA platform is a monumental task. It requires countless hours of workshops to define roles, rules, and workflows, which then need to be implemented through coding. Any misunderstanding or change can set the project back by weeks. Legacy IGA solutions, in particular, often require heavy professional services and customization for every deployment.</li><li>The Integration Black Hole: Your enterprise uses hundreds of applications, from modern SaaS platforms to legacy on-premise systems. Integrating each one is a mini-project in itself, often requiring custom connectors and deep technical expertise. This complexity doesn't just slow things down; it creates a brittle system that's expensive to maintain.</li><li>The User Experience Problem: Most IGA platforms are not user-friendly. When managers are presented with confusing interfaces and lengthy spreadsheets for access reviews, they resort to "rubber-stamping" approvals, which defeats the purpose of the review and introduces risk. Poor user experience leads to low adoption and, ultimately, bad data.</li><li>Rigid and Brittle Workflows: Once a workflow is finally built, it's set in stone. But business needs are never static. A new regulation, a departmental reorganization, or a change in risk posture should trigger a simple policy update. In traditional systems, it often requires a new development cycle, further draining time and resources.&nbsp;</li></ul><h3>The 3-Month Revolution: Enter Conversational IAM</h3>The bottleneck in traditional IAM isn't just the technology but the friction-filled interface between human business logic and rigid system configuration.&nbsp;Conversational IAM, powered by Large Language Models (LLMs), smashes this barrier. It's not about replacing your IGA system but augmenting it with an intelligent, natural language-based layer that accelerates everything.AI assistants are becoming a powerful interface for governing access, offering real-time guidance within everyday workflows. Here’s how this approach tackles the core inefficiencies:<ul><li>From Configuration to Conversation: Imagine defining a complex approval workflow not with clicks and code, but with a simple sentence. Instead of this: Navigating multiple screens to set up a multi-stage approval process, linking approver roles to specific attributes, and defining fallback conditions. You do this: "Access to the 'Financials-Q3' folder requires manager approval first, followed by approval from the Finance Controller if the user is not already in the 'Finance Department' role." An AI agent parses this instruction, structures the workflow, verifies the components (like finding the designated controller), and implements the logic in your IGA system. This turns weeks of configuration into minutes of conversation.</li><li>Simplifying the User Experience: For end-users like department managers, conversational logic is a game-changer. Access reviews are no longer a dreaded chore. Instead of this: A manager receives an email with a link to a portal, where they find a table of 50 direct reports and 500 entitlements to review, leading to certification fatigue. You do this: The manager receives a message via Slack or Teams: "Hi Sarah, it's time for the quarterly access review. Does Mike still need 'write' access to the customer contracts folder?" Sarah can simply reply "Yes" or "No, please revoke."</li><li>Agile and Adaptable Workflows: Business changes happen. With a conversational approach, your IAM system can finally keep up. Instead of this: A new compliance rule (e.g., GDPR) requires a change in how access to EU customer data is approved. This triggers a formal change request, requiring developers to modify and test the existing workflow, taking weeks. You do this: An administrator states the new policy: "All access requests for resources tagged 'EU-PII' must now also be approved by the Data Protection Officer." <h3>A Practical Example: The Access Certification Campaign</h3>Consider a typical access certification campaign, a notoriously painful process for any organization.</li></ul>The Old Way (Weeks to Months):IT administrators manually export user and entitlement data into spreadsheets. Spreadsheets are emailed to dozens of managers. Managers struggle to understand the context, leading to either rubber-stamping or endless follow-up questions. IT manually tracks responses and sends reminders. Finally, IT manually processes the approved revocations. The Conversational Way (Days):A project manager tells the IAMONES platform: "Initiate a certification campaign for all active users of Salesforce. Have their direct managers review their access by next Friday." The AI agent identifies all relevant users and managers, and initiates direct, natural-language conversations in the tool of their choice (e.g., MS Teams). Each manager receives concise, actionable prompts. The system can even provide context, like "This user has not logged into this system in 90 days." The Result: The agent automatically tracks responses, sends intelligent reminders, and escalates non-replies. Upon completion, it generates a full audit report and can automatically trigger de-provisioning actions for revoked access.<h3>Your IAM Project Doesn't Have to Be a Nightmare</h3>For too long, we've accepted that IAM projects are destined to be slow, expensive, and complex. This is no longer true. The immense inefficiency in IAM doesn't come from a lack of powerful tools, but from the archaic, code-based methods we use to control them.By introducing a conversational AI layer, we transform the very nature of interaction with these systems. We empower business users to define their logic and make high-quality decisions without friction. This shift from complex configuration to intelligent conversation is what makes a 3-month IAM project not just a possibility, but a reality.&nbsp;The future of IAM is faster, smarter, and far more intuitive.

Real Talk: Why Your IAM Project Takes 12 Months (and How to Cut It to 3)

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Inspired by the iconic Italian movie “Non ci resta che piangere” (“Nothing Left to Do But Cry”) by Roberto Benigni and Massimo Troisi, this article explores a new future of Identity Governance and Administration, one where AI Agents are among us. <h3>A Cultural Prologue: From Medieval Jokes to Digital Identity</h3> In the 1984 cult film “Non ci resta che piangere”, two modern Italians, Mario and Saverio, are mysteriously time-transported to Medieval (1492) Tuscany in Italy. They attempt to make sense of their new world and&nbsp;arrive at a small customs checkpoint. The guard asks them flatly: “Chi siete? Cosa portate? Un fiorino!” (Who are you? What are you carrying? One florin!). The line is repeated repeatedly, no matter what answer they give, summarizing the absurdity of bureaucracy and the struggle to explain one’s identity in unfamiliar systems. Today, in the world of digital identity and governance, we’re not that far off. <h3>Enter the AI Age Interrogation Age</h3> In the near future, organizations will not only manage human users, but also AI Agents. Intelligent, autonomous entities that act on behalf of people, systems, or themselves. These agents will be embedded in applications born on the LLM (Large Language Model), deeply integrated into the fabric of business workflows. The difference? When you ask an AI Agent “Who are you? Where are you going?”, it will answer clearly, verifiably, and transparently: <ul><li>Who they operate for (identity delegation, user or system context)</li><li>What data they access (datasets, APIs, scopes)</li><li>What tools they use (software components, integrated actions) </li></ul>Unlike today’s identity systems—where figuring out who a user is and what they do often involves stitching together data from multiple sources, AI Agents are by design auditable. They know who they are and what they do. This marks a fundamental shift in how we manage identity: conversational clarity on demand. <h3>IAM in the Age of AI Agents: Challenges and Opportunities </h3>Traditional IGA systems are not built for this hybrid world of Humans + Agents. They assume static identities, predefined roles, and human-readable audit trails. But AI Agents operate differently:<ul><li>They spin up and down dynamically</li><li>They inherit and transform access rights on the fly</li><li>They collaborate with other agents and humans in decentralized workflows</li><li>They make decisions, trigger actions, and learn over time </li></ul>This complexity introduces new challenges. <h3>How Iamones Leads the Way: Conversational IAM for a Hybrid Future </h3>At Iamones, we believe identity must evolve alongside intelligence. That’s why we’ve built Conversational IAM, a platform where reasoning, context, and interaction drive access decisions, not static rules alone. Using a combination of: <ul><li>LLM-native architecture</li><li>Reasoning engines that explain the “why”</li><li>Retrieval-Augmented Generation (RAG) for real-time context</li><li>Explainable policies that span humans and agents alike </li></ul>...our platform allows you to ask any identity, human or digital: "Who are you? What are you doing here? On whose behalf? With what permissions?" And get a truthful, traceable, and actionable answer. And prepare your organization for a future where not all identities wear badges.<h3>Conclusion: Identity as Conversation, Not Interrogation </h3>In 1492, Mario and Saverio faced a system that asked the same questions without ever truly listening to the answers. The real revolution isn't that agents can answer our questions, but that they change the nature of the questions themselves. No longer "Who are you?" as access control, but "What are you trying to achieve?" as the starting point for next-gen IGA. The florin? Finally, we can keep it in our pocket.

AI Agent: Who Are You? Where Are You Headed To? 1 Token

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Bologna, 15/05/2025 IAMONES, the conversational Identity &amp; Access Management platform powered by large language models, and Cyber Rating, a company specialized in cyber risk evaluation, are pleased to announce a new strategic partnership.The goal of this collaboration is to provide organizations with deeper, real-time insights into identity-related risks by combining IAMONES’ modern and intuitive approach to IAM with Cyber Rating’s expertise in cyber threat intelligence and risk profiling.A key focus of the partnership is the integration of User Credential Leak intelligence into the IAMONES platform.Thanks to this partnership, the platform will soon offer dynamic and real-time visibility into exposed credentials, allowing companies to respond faster and take immediate action on potential threats.This integration also includes identity risk intelligence data, enabling IAMONES to enrich its decision-making layer with contextual indicators of compromise, behavioral anomalies, and exposure scoring—bringing a new dimension of precision to identity risk management."In the current landscape, identity data is one of the most targeted assets," said Andrea Rossi, CEO of IAMONES. "Partnering with Cyber Rating enables us to go a step further in helping our customers stay ahead of risk, by enriching our Identity Graph with live breach intelligence."Stefano Fratepietro, CEO of Cyber Rating added: “IAMONES is reshaping how companies manage digital identity. We’re excited to contribute with our data and insights to strengthen their proactive and AI-driven approach.”As part of the collaboration, IAMONES and Cyber Rating will also work together on joint awareness initiatives, platform integrations, and co-branded reporting on identity-related risk trends.About CyberatingCyberating is an innovative Italian startup founded in October 2024 in Bologna by a team of cybersecurity experts with over two decades of experience. The company specializes in providing organizations with accurate assessments of their exposure to cyber risks through a proprietary rating system. This system enables businesses to evaluate and mitigate cybersecurity threats effectively.Utilizing its proprietary Cyber Risk Platform, Cyberating offers continuous monitoring and analysis of technical data to contextualize cyber risks. The platform supports both requested and unsolicited evaluations, providing stakeholders with transparent insights into an organization's cybersecurity posture. Additionally, Cyberating offers advisory services to help companies strengthen their cyber resilience.Cyberating aims to become the leading cybersecurity rating agency in Europe, offering objective and transparent evaluations to help organizations enhance their security strategies.<a data-mce-href="https://www.cyberating.it/" href="https://www.cyberating.it/" data-mce-selected="inline-boundary">www.cyberating.it</a>

IAMONES and Cyber Rating announce strategic partnership to enhance real-time identity risk insights

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<h3>🚀 New Release Alert:&nbsp; IAMONES just got more powerful </h3>With the latest release, our platform evolves from a smart conversational interface into a true operational layer for your identity governance processes.🔄 Introducing Request Management WorkflowNow you can not only ask about your identity landscape, but you can also act on it. The new workflow feature lets users request and revoke permissions or roles through a structured, policy-aware approval flow, all via natural language.Here’s what’s new:✅ Automated Risk Evaluation: Before any request proceeds, IAMONES checks for policy violations using its reasoning engine. High-risk requests are blocked. Others include a smart summary of potential risks to help approvers decide quickly and safely.✅ Dynamic, Role-Based Approval Flow: Whether the requester is a user, a manager, or an admin, IAMONES routes approvals intelligently: Managers auto-skip redundant steps. Admins get instant approval for clean requests. Risky cases escalate only when needed — no unnecessary bottlenecks.✅ Operational Simplicity, IGA Power: IAMONES now does what traditional IGA platforms do, only faster and more intuitively. We're not just surfacing insights; we're enabling actions. Approvals, removals, visibility: all in one place, and all just a question away.✅ Full Audit &amp; Transparency: Every step is logged. Every comment tracked. And everything searchable via plain language queries.With this release, IAMONES becomes your conversational command center for IAM, accelerating the most common governance tasks that used to slow you down in legacy IGA systems.🧠 Smarter decisions. ⚡ Faster execution. 💬 Natural language, real impact.👉 Want to see it live? Book a demo: <a href="https://iamones.ai/contact" data-mce-href="https://iamones.ai/contact">https://iamones.ai/contact</a>&nbsp;

IAMONES Becomes Fully Operational with Request Management Workflow

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Blog

Are You Still Onboarding Apps Manually? Let’s Talk About ...

Agentic IAM vs. Traditional Automation: Spot the Difference

Real Talk: Why Your IAM Project Takes 12 Months (and How ...

AI Agent: Who Are You? Where Are You Headed To? 1 Token

IAMONES and Cyber Rating announce strategic partnership t...

IAMONES Becomes Fully Operational with Request Management...